The Travel Stations – Privacy Policy

At The Travel Stations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

a) Personal Information

When you interact with us (enquiries, bookings, subscriptions), we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Travel preferences and requirements
  • Passport details (only when required)
  • Billing and payment information (processed via secure gateways)

b) Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent

2. How We Use Your Information

  • Process enquiries, bookings, and payments
  • Provide visa, hotel, and travel services
  • Send confirmations, updates, and offers
  • Improve website functionality and experience
  • Comply with legal requirements

3. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with:

  • Airlines, hotels, visa authorities, and partners (service delivery)
  • Payment gateway providers
  • Government or legal authorities when required

4. Cookies and Tracking Technologies

  • Improve user experience
  • Analyze traffic and usage patterns

You may disable cookies in browser settings, but some features may not function properly.

5. Data Security

We implement security measures to protect your data against:

  • Unauthorized access
  • Loss
  • Misuse or disclosure

However, no internet transmission is completely secure.

6. Your Rights

  • Access your stored data
  • Request correction or deletion
  • Withdraw marketing consent anytime

Contact us to exercise these rights.

7. Third-Party Links

We are not responsible for privacy practices or content of external websites linked from our site.

8. Children’s Information

Our services are not directed at children under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

10. Use of Photos, Videos & Testimonials

By using our services or sharing content with us, you grant permission to use customer-provided content such as:

  • Photographs
  • Videos
  • Testimonials
  • Reviews and feedback

Content may be used for:

  • Website display
  • Social media
  • Advertisements
  • Promotional materials
Content is used respectfully and professionally. Sensitive information is never disclosed without consent.

You may withdraw consent anytime and we will remove it from future promotions.

11. Marketing & Promotional Communications

By submitting your details or using our services, you agree we may contact you regarding:

  • Offers
  • Travel packages
  • Discounts
  • Updates

Communication may be via:

  • Email
  • Phone
  • SMS
  • WhatsApp
  • Other digital methods

You may opt out anytime by:

  • Clicking unsubscribe links
  • Contacting us directly

Note: Transactional messages will still be sent.

12. Consent

By accessing our website or using our services, you confirm that you understand and agree to this Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy, contact:

The Travel Stations
Email: info@thetravelstations.com